Schiedel, has around 1,400 employees operating across 19 countries in Europe, manufacturing and selling, flue-ducting, integrated stove and ventilation solutions.
Schiedel Sales processes are supported by Spice CRM, an open-source CRM solution supported and maintained by 20reasons. The solution has given us a cost-effective CRM solution that fits our cost base supporting over 400 of our staff in managing our sales efforts with our customers. Lately, we have expanded the system to manage our vendors (SRM) creating a central system to manage our customer/vendor communication in one system. The 20reasons team helped guide Schiedel on the best approaches within the system to manage and develop our Sales Processes giving the company a central CRM/SRM system that we improve on year by year.
Justin Garrod, IT Digitization Manager International